How to Register an SSGC Complaint Online – A Step-by-Step Guide
Facing issues with SSGC services? Whether it’s low gas pressure, billing errors, or other service problems, registering a complaint online is the quickest way to resolve your concerns. This guide provides step-by-step instructions to file and track SSGC complaints online for a hassle-free experience.
Step-by-Step Guide to Registering Your Complaint Online
Step 1: Visit the SSGC Website
- Navigate to the SSGC official portal or mobile app.
- Find the “Customer Support” or “Complaints” section.
Step 2: Fill Out the Complaint Form
- Provide key information:
- Customer Number (found on your bill)
- Meter Number
- Name, Address, and Contact Information
Step 3: Describe Your Issue Clearly
- Provide a detailed description of your issue, such as gas supply disruptions, incorrect meter readings, or billing disputes.
Step 4: Submit Your Complaint
- Double-check the details and click “Submit”. A complaint reference number will be issued for tracking.
Additional Contact Options for SSGC Complaints
If the online portal isn’t accessible, you can call the regional helplines:
- Karachi Helpline: (+9221) 9902 1000
- WhatsApp Karachi: 0320-6868915 & 0320-6868916