Paying your electricity bill on time is important, and in 2024, checking your HESCO online bill or downloading a HESCO duplicate bill has never been easier. With advancements in technology, you can access your bill with just a few clicks from anywhere at any time. Whether you’re at home, work, or on the go, this step-by-step guide will show you how to quickly check your HESCO bill online and ensure your payments are always up to date.

HESCO online

Bill Calculator

What is HESCO?

The Hyderabad Electric Supply Company (HESCO) was established in 1998 to supply electricity to numerous districts in Sindh, Pakistan. Serving over 1.13 million customers, HESCO provides reliable electricity across Hyderabad, Jamshoro, and surrounding areas. It operates through a vast network consisting of four circles, 15 divisions, and 67 subdivisions, ensuring seamless electricity distribution.

Why Check Your HESCO Bill Online in 2024?

There are several reasons why checking your HESCO bill online is a smart choice:

• Convenience: No need to wait for the physical bill to arrive by mail.
• Timely Payments: Stay updated on your bill and avoid late fees by downloading your duplicate bill when needed.
• Eco-Friendly: Reduce paper waste by opting for digital copies of your bills.
• Immediate Access: You can access your bill anytime, anywhere, using just your 13-digit reference number.

How to Check HESCO Online Bill 2024

To check your HESCO online bill for 2024, follow these simple steps:

1. Visit the HESCO Bill Website
   Open your web browser and go to the HESCO online bill portal, such as decisiondecider.com.
2. Enter Your 13-Digit Reference Number
   You can find your 13-digit reference number on any previous HESCO bill, usually located in the top left corner next to the consumer ID.
3. Click “Check Bill”
   After entering the reference number, press the “Check Bill” button to view your current bill.
4. View Your HESCO Bill
   A new page will display your bill, including the bill amount, due date, and other details.
5. Print or Download Your Bill
   To save your HESCO duplicate bill, click the “Print Bill” button. You can either print it or save it as a PDF by pressing “Ctrl + P” and selecting “Save as PDF.”

By following these steps, you’ll always have easy access to your electricity bill.

HESCO Duplicate Bill Check: Step-by-Step Guide

If you’ve misplaced your physical bill, don’t worry! Here’s how to get your HESCO duplicate bill:

1. Visit the HESCO online bill portal.
2. Enter your 13-digit reference number in the designated field.
3. Click “Check Bill” to view your bill.
4. Print or save the duplicate bill using the “Print Bill” button.

This ensures that you never miss a payment due to a lost or misplaced bill.

Understanding Your HESCO Bill Components

When you receive your HESCO bill, it may include various charges. Here’s a breakdown of some common terms you might encounter:

• Fuel Price Adjustment (FPA): This charge reflects fluctuations in fuel prices, particularly for generating electricity from crude oil.
• Tariff Rationalization Surcharge (TR Surcharge): This is the difference between the tariff determined by the National Electric Power Regulatory Authority (NEPRA) and the government-set tariff. Consumers may have to pay this surcharge in certain cases.
• Financing Cost (FC) Surcharge: This 43 paisa per unit charge helps manage debts of Power Holding Private Limited.
• Deferred Amount: If you have delayed payments, this amount will appear on your next bill.
• Quarterly Tariff Adjustments: These are revisions made to tariffs every three months based on changes in cost and policy.

Understanding these components helps you plan your budget more efficiently and avoid surprises.

HESCO Coverage Area

HESCO provides electricity to several districts in Sindh, Pakistan, including:

• Hyderabad
• Jamshoro
• Badin
• Mirpurkhas
• Tando Allah Yar
• Shaheed Benazirabad (Nawabshah)
• Thatta
• Tando Muhammad Khan

These districts rely on HESCO for a continuous supply of electricity.

How to Handle HESCO Bill Complaints

Sometimes, you may notice an issue with your bill, such as incorrect charges. In such cases, you can file a complaint directly through the HESCO website or contact their customer support at 0337-2192748. HESCO aims to resolve billing complaints quickly and efficiently.

Estimating Your HESCO Bill with the Bill Calculator

If you want to estimate your bill before the official one arrives, you can use the HESCO bill calculator. Simply enter the number of electricity units you’ve consumed, and the calculator will provide an estimate of your total bill, including taxes and surcharges.

Here’s a quick breakdown of how the calculator works:

• Units Consumed: Enter the total units used during the billing period.
• Cost Per Unit: This varies based on government tariffs.
• Additional Charges: The calculator will automatically include taxes, surcharges, and other applicable fees.

Using the HESCO bill calculator gives you a clear idea of your electricity costs and helps you manage your finances better.

HESCO New Connection or Ownership Transfer Process

If you’re looking to apply for a new connection or transfer the ownership of an existing one, follow these steps:

1. Visit a HESCO Office
   Go to the nearest HESCO office and fill out the required application form.
2. Submit the Necessary Documents
   You’ll need to provide a copy of your CNIC and proof of ownership or tenancy of the property.
3. Pay the Required Fees
   After submitting your application, pay the necessary fees.
4. Site Inspection
   HESCO will send a team to inspect the site before approving the connection or transfer.

Once the process is complete, you’ll receive a new connection or have the existing one transferred to your name.

HESCO Helpline & Complaint Numbers

For any assistance or complaints related to HESCO services, you can contact their helpline at the following numbers:

• Helpline Number: 111-000-118
• Complaint Number: 022-9260127
• Emergency Complaint Number: 022-9260251
• Email: [email protected]

These helplines are available for resolving issues and providing customer support for HESCO users.

HESCO Office Location in Hyderabad

The Hyderabad Electric Supply Company (HESCO) serves the Hyderabad region. You can visit their head office for any queries or complaints:

• Address: HESCO (WAPDA) Head Office, Hussainabad, Qasimabad, Hyderabad, Sindh, Pakistan.
• Timings: Monday to Sunday, 9:00 AM – 5:00 PM.

This central office handles customer inquiries, complaints, and other service-related matters. You can use the location for any assistance regarding electricity services in Hyderabad.

Location Map:

Here’s the map to help you easily find the HESCO office in Hyderabad:

FAQS

Conclusion

By following the guide above, you can easily check your HESCO online bill for 2024 and download a HESCO duplicate bill whenever necessary. Whether you’re checking your bill for accuracy or need a duplicate copy, this process is straightforward and convenient. Save your 13-digit reference number to ensure you can always access your bill on time. For any additional support, HESCO’s customer service is just a call away.